[Closed] 🤝 Need Help? Start Here

🤝 Need Help? Start Here

Welcome to the Support & Questions forum. This is your starting point if you need guidance, have technical questions, or are unsure how to use any part of the site. Whether you are exploring the Story Vault, Captions, or participating in the Inner Circle, we want your experience to be smooth and enjoyable.

1. Asking for Help

When posting a question:

• Clearly describe the issue or question. Include relevant details, such as what you were doing when the problem occurred.
• If your question relates to a specific feature (for example, accessing the Private Lounge, uploading content, or navigating a forum), mention that explicitly.
• Be polite and patient. Moderators will respond as soon as possible.

2. What We Can Help With

We can assist with:

• Troubleshooting site features or technical issues
• Understanding forum rules and guidelines
• Clarifying subscription tiers and member privileges
• Navigating content like the Story Vault, Character Hub, Captions, or Private Lounge

3. What We Cannot Do

We cannot:

• Remove or edit content for you (unless explicitly stated in the Content Removal Request Policy)
• Provide personal advice beyond site usage
• Guarantee immediate responses in rare cases of high volume

4. Tips for Faster Support

• Check if your question has already been answered elsewhere on the site.
• Include screenshots if it helps explain your issue.
• Keep posts clear and concise to make it easier for moderators to assist.

5. Respectful Communication

This is a safe and adult environment. Please:

• Remain polite and respectful when interacting with staff and other members
• Avoid posting inappropriate or unrelated content in support threads
• Be mindful of boundaries and community rules

Remember: This is your space to ask, explore, and get help. No question is too small or trivial, and the moderators are here to ensure your experience is smooth and enjoyable.